Business Savvy Computer Services + OnGoing Tech Support
We are in the business of Making Complex Technology Look and
Feel EASY.
And all we do is Always Guaranteed!
At Control Friendly IT we deliver professional, yet cost
effective Computer Services and IT Consulting to businesses and
non-profit organizations in Metro Vancouver (and soon
in other cities of BC) with a business savvy approach, without
speaking geek's language.
Read more about us and check our IT
Case Studies.
Computer Services and Technical Support now Faster
How does faster on-site support response time, fewer computer
repair bills, and minimal down-time sound to you?
We know that when a computer or a server doesn't work you most
likely lose either money or time. This is why all of our systems
and procedures are designed to allow the fastest response possible.
Control Friendly™ concept itself was created from the need to offer
faster support response on a larger area like Metro Vancouver.
We can show up in your office and start working in 2-4 hours
from your call. This is written on our maintenance agreements
and we don't overcharge for this. If the issue can be fixed
remotely this will happen even faster. Calls (if missed) are
returned in max 1-2 hours.
Sometimes we fix software glitches before you even
find out there is something wrong, thanks to our state of the art
monitoring and alert system. Find out more...
On-Site Support & Network Services with a strong
Guarantee
100% Money Back Guarantee on all IT Services
If for any reason you are not happy with our IT services, you
can take advantage of our hard to match "90 days money back
Guarantee". This never happened in the last 4 years, but you don't
know yet how we work nor that we want you to be a long time
client so we will do anything in our power to make you happy. Contact us to find out
more...
IT Support offered by Highly Trained & Certified IT
Techs only
We only have senior IT Technicians and Engineers
You don't want to waste time on the phone with a "first level of
IT support" person who is just asking questions to determine where
to transfer you.
With us, you will always call the same two Senior IT Techinicians
or Engineers (minimum 5 years experience and many IT
Certifications) assigned to your company. Learn more...